About

About me

I am a resourceful network engineer based in Maryland, with exceptional experience of over 8 years in networking & customer support.

Dedicated & motivated network professional

With years of experience in network and help desk support I have mastered the skills of understanding client needs and ensuring their concerns receive the time and attention they deserve. I have worked with businesses from different niches so you can rely on me for yours.

I’ve spent most of these years working across different areas of networking like site development, firewalls, email configurations, backup solutions to my current role at an MSP. Having worked on various projects that are already live, I can help you with the best possible suggestions and ideas that we can proceed with.

My Skills

I believe that learning is a never ending journey and I am super interested in pushing myself to gaining new knowledge about new technologies every day that will help me design and develop a better experience in less time.

Networking
90%
Desktop Support
95%
Customer Service
100%
Security
90%
Office 365
95%

Experience

2021-Present

BL Technical Services

senior network engineer

Work on a small team of 5 being the main point of contact for a group of accounts assigned to me for all their support needs.

2019-Present

Tech Tuned

Free Lance Network Engineer

I started this venture to gain more experience than I was receiving in my role at my full time job. I have helped many clients from creating brand networks for new offices to smaller 1 time projects.

2016-2021

All Covered, IT Services from Konica Minolta

Support Specialist II

I was a part of a great IT team and worked together with them to help support over 100 small and large businesses all over the D.C., Maryland, and Virginia area.

Services